Salesforce Solutions Lead

Job Summary

Providing technical leadership in the Salesforce technology domain, the full-time Salesforce Solutions Lead will collaborate with B2B Marketing and Sales and B2C Service teams, focusing on hands-on prototyping and proof-of-concept work in Health Cloud and OmniStudio while addressing production issues across various solutions in a fully remote environment.

Key responsibilities

• Define technical scope for prototypes that accelerate solutions through analytical thinking and problem-solving
• Deliver solutions and designs across Health Cloud Group Benefits and Administration, Vlocity components, and Service Cloud
• Identify gaps between business processes and Salesforce processes, providing solution options that leverage standard Salesforce features

Required qualifications

• Bachelor's Degree or equivalent
• 5+ years of substantial experience delivering Salesforce solutions with large teams
• Salesforce Administrator and Platform App Builder Certifications, plus Health Cloud Specialist Superbadge required
• Strong general business acumen
• Proven history of managing complex processes and solutions across multi-layered projects