Salesforce Support Analyst
Job Summary
A company is looking for an Associate Support Analyst, Salesforce.
Key Responsibilities
- Provide technical support company-wide for Salesforce and integrated tools
- Troubleshoot common issues and guide users through corrective steps
- Collaborate with product teams on system issues and support user management
Required Qualifications
- Certified Salesforce Administrator
- Hands-on experience with Sales Cloud and Service Cloud
- Ability to collaborate virtually
- Customer service mindset
- Knowledge of new technologies and system updates
COMPLETE JOB DESCRIPTION
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Company Overview
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