Salesforce Support Analyst

Job Summary

A company is looking for a Salesforce Application Support Analyst.

Key Responsibilities

• Provide application support for Salesforce, addressing sync issues with third-party systems
• Manage and resolve a high volume of support tickets while documenting updates and closing tickets
• Communicate with users to provide updates and assist in the resolution of outstanding tickets

Required Qualifications

• Minimum of 2 years of application support experience with Salesforce
• Experience in managing support issues related to Salesforce and third-party system integrations
• Ability to work in a fast-paced environment and handle multiple tickets simultaneously
• Comfortable working remotely and collaborating with a distributed team
• Open to feedback for performance and professional development