Salesforce Trainer

Job Summary

To lead training and user adoption initiatives across enterprise platforms, the remote Salesforce Trainer will deliver engaging training programs and conduct discovery sessions while ensuring effective utilization of Salesforce, MuleSoft, and ServiceNow technologies.

Key Responsibilities

• Deliver monthly instructor-led training sessions for Salesforce users and stakeholders
• Conduct discovery meetings to identify training needs and user adoption opportunities
• Develop and maintain training materials, user guides, and e-learning content

Required Qualifications

• Proven experience as a Salesforce Trainer, Consultant, or Administrator with training responsibilities
• Strong knowledge of Salesforce functionality and user adoption methodologies
• Experience in conducting stakeholder engagement and enterprise training programs
• Excellent presentation and instructional design skills
• Salesforce Certification (Administrator, Advanced Administrator, Platform App Builder, or equivalent) and certifications in MuleSoft and ServiceNow