Satisfaction Research Associate

Job Summary

Conducting phone surveys with clients, the part-time Satisfaction Research Associate will document feedback and create positive experiences for survey participants while working remotely with a flexible schedule.

Key responsibilities

• Conduct phone surveys with clients, family members, and caregivers
• Accurately document feedback to help organizations improve care and employee satisfaction
• Create positive experiences for survey participants

Required qualifications

• Friendly and professional communication skills
• Comfortable spending time on the phone
• Reliable attendance and ability to work independently from home
• Basic computer proficiency
• Fluency in English; bilingual candidates in Spanish-English or Russian-English are encouraged to apply