Scheduler

Job Summary

A company is looking for a Scheduler to manage patient appointments and support communication between providers and patients.

Key Responsibilities

• Handle multiple phone lines and schedule patient appointments using in-house software
• Input and update patient account information and maintain rapport with referring providers
• Meet key performance metrics while providing high-level customer service during the scheduling process

Required Qualifications

• High School Diploma or GED
• 0 - 2 years of experience in a healthcare setting or high-volume call center
• Excellent typing skills (40+ WPM) with a focus on precision
• Knowledge of medical terminology and health insurances
• Proficient in Microsoft Office and detail-oriented while multitasking