Scheduler - Connecticut Licensed

Job Summary

To provide comprehensive clinical ambulatory scheduling for providers, the full-time Scheduler - Connecticut Licensed will evaluate scheduling requests, manage appointment scheduling using the EPIC system, and ensure exceptional service to patients and providers while working remotely within Connecticut.

Key responsibilities

• Answers calls to assess urgency and directs patients to the appropriate resources
• Builds and modifies provider master schedules and resolves scheduling conflicts for appointments and procedures
• Maintains accurate patient records and assists with billing processes, ensuring compliance with HIPAA regulations

Required qualifications

• Four years of related work experience, including two years in a similar role, or an Associate degree with two years of experience
• Proven experience scheduling in a high-volume healthcare environment
• Strong organizational skills and attention to detail
• Competency in English language, grammar, and medical terminology
• Experience with electronic medical record systems and multi-line telephones