Scheduler, Connecticut Licensed

Job Summary

To provide comprehensive clinical ambulatory scheduling for providers, the full-time Scheduler, Connecticut Licensed, will evaluate scheduling requests, manage patient appointments, and ensure excellent service while working remotely within Connecticut.

Key responsibilities

• Answers calls to assess urgency and provides assistance or directs callers to the appropriate resources
• Builds and modifies provider master schedules and clinic calendars, accommodating time off and emergencies
• Schedules patient appointments, resolves conflicts, and notifies patients of changes or cancellations

Required qualifications

• Four years of related work experience, including two years at a lower level, or two years of experience with an Associate degree
• Proven experience in a high-volume healthcare call center or medical practice
• Strong organizational skills with attention to detail
• Competency in English language, grammar, and medical terminology
• Experience using an electronic medical record system and multi-line telephones