Scheduling and Authorization Coordinator

Job Summary

To support patient scheduling and authorization needs, the full-time remote Scheduling and Authorization Coordinator will manage insurance verification, coordinate complex exam scheduling, and handle clerical tasks to ensure seamless patient experiences.

Key responsibilities:

• Thoroughly complete insurance verification and obtain necessary authorizations for scheduled patients
• Schedule complex exams while managing high volumes of inbound and outbound calls, ensuring excellent customer service
• Monitor and manage communication channels, including email and voicemail, to facilitate scheduling and patient inquiries

Required qualifications:

• High school diploma or GED; an associate degree or 2+ years in patient scheduling or healthcare billing is preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment is preferred
• Strong proficiency in Microsoft Office products, including Word, Excel, and Outlook
• Familiarity with HCA/Parallon IT systems is preferred