Scheduling and Authorization Coordinator

Job Summary

Working remotely on a full-time basis, the Scheduling and Authorization Coordinator will manage patient communications, insurance verifications, and scheduling of diagnostic imaging services while ensuring compliance with regulatory requirements.

Key responsibilities

• Completing insurance verification and obtaining necessary authorizations for scheduled patients
• Scheduling complex exams and managing high volumes of inbound and outbound calls to educate patients on exam preparations
• Maintaining documentation and monitoring communication channels for assigned practices to ensure timely processing

Required qualifications

• High school diploma or GED; an associate degree or 2+ years in patient scheduling or healthcare billing is preferred
• Over one year of experience in a customer service or client relations role
• Preferred experience in an office or hospital environment, particularly in a high-volume call center
• Proficiency in Microsoft Office products, including Word, Excel, and Outlook
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment