Scheduling and Authorization Coordinator

Job Summary

To support a growing healthcare team, the full-time remote Scheduling and Authorization Coordinator will manage patient communications, coordinate scheduling for diagnostic imaging, and ensure accurate insurance verification while working Monday through Friday from 8 AM to 5 PM PST.

Key responsibilities

• Conduct thorough insurance verification and obtain necessary authorizations for scheduled patients
• Schedule complex exams and manage high volumes of inbound and outbound calls to educate patients on exam preparation
• Monitor and manage communications through email and fax, ensuring timely responses and documentation

Required qualifications

• High school diploma or GED; associate degree or 2+ years in patient scheduling or healthcare billing preferred
• Over one year of experience in a customer service or client relations role
• Experience in a high-volume call center or healthcare environment preferred
• Proficiency in Microsoft Office products, including Word, Excel, and Outlook
• Strong organizational skills and ability to multitask effectively in a fast-paced environment