Scheduling and Authorization Coordinator

Job Summary

Working remotely in a full-time capacity, the Scheduling and Authorization Coordinator will deliver exceptional customer service by managing patient communications, coordinating diagnostic imaging schedules, and verifying insurance authorizations.

Key responsibilities

• Thoroughly complete insurance verification and authorization processes for scheduled patients
• Schedule complex exams while managing high volumes of inbound and outbound calls to educate patients on exam preparation
• Monitor and manage communications through email and fax for assigned practices, ensuring timely responses and documentation

Required qualifications

• High school diploma or GED; an associate degree or 2+ years in patient scheduling or healthcare billing is preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment is preferred
• Strong proficiency in Microsoft products, including Word, Excel, and Outlook
• Familiarity with HCA/Parallon IT systems is preferred