Scheduling Assistant

Job Summary

To enhance healthcare efficiency, the full-time Scheduling Assistant will provide administrative and patient support services, including scheduling appointments and documenting medical histories, while working remotely from Alabama or Mississippi.

Key responsibilities

• Assist with Scheduling & Contact Center activities
• Answer inbound calls to schedule appointments for new or existing patients
• Collect and document patient medical history into the electronic medical record (EMR)

Required qualifications

• High school diploma or equivalent; healthcare specific training preferred
• Ability to maintain strict patient confidentiality and adhere to HIPAA laws
• Self-motivated and detail-oriented with the ability to work independently
• Friendly, polite, and professional demeanor
• Reliable high-speed internet connection and a quiet, private workspace