Scheduling Coordinator

Job Summary

Scheduling Coordinator is a full-time position responsible for coordinating patient services and managing complex appointment requests, requiring extensive communication and multitasking in a fast-paced environment.

Key Responsibilities

• Enters and validates medical, demographic, insurance, and financial data while creating accurate appointments
• Handles a variety of patient inquiries regarding physicians and services, and schedules interpreter services as needed
• Collaborates with team members to improve patient experience and meets departmental productivity and quality standards

Required Qualifications

• High school diploma or GED required
• Minimum 2 years of experience in patient registration, scheduling, and/or customer service required
• Basic knowledge of medical terminology preferred
• Experience with PCs and multi-line phones preferred
• Keyboarding/data entry skills required