Scheduling Coordinator

Job Summary

Serving as the vital link between patients and the clinical team, the full-time Scheduling Coordinator will manage patient scheduling, optimize provider calendars, and ensure efficient provider-patient matching while working remotely during Eastern Time business hours.

Key Responsibilities

• Serve as the dedicated point of contact for all patient scheduling needs, communicating with empathy and professionalism
• Optimize provider schedules by managing availability, minimizing gaps, and maximizing utilization
• Coordinate provider matching based on licensure state, insurance coverage, and patient preference to ensure timely access to care

Required Qualifications

• 2+ years of experience in healthcare scheduling, medical administration, or a similar patient-facing operations role
• Experience working in a high-growth telehealth or digital health startup environment
• Experience supporting behavioral health, long-term care, and/or multi-provider clinical settings
• Proficiency with scheduling platforms, CRMs, and tools like Google Sheets or Excel
• Bilingual in English and Spanish (preferred)