Scheduling Coordinator

Job Summary

To support a growing healthcare team, the full-time Scheduling and Authorization Coordinator will manage patient scheduling and insurance authorization processes while delivering exceptional customer service in a fully remote environment.

Key responsibilities

• Completing insurance verification and authorization processes for scheduled patients
• Managing scheduling of complex exams and ensuring accurate communication with patients and healthcare providers
• Monitoring and responding to requests via email, fax, and voicemail to facilitate smooth operations

Required qualifications

• High school diploma or GED; an associate degree or 2+ years in patient scheduling or healthcare billing is preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment, with high volume call center experience preferred
• Proficiency in Microsoft Office products, including Word, Excel, and Outlook
• Familiarity with HCA/Parallon IT systems is preferred