Scheduling Coordinator

Job Summary

To support a growing healthcare practice, the full-time Scheduling and Authorization Coordinator will provide exceptional customer service by managing patient scheduling and insurance verification processes remotely, while ensuring compliance with regulations and maintaining effective communication with patients and healthcare providers.

Key responsibilities

• Completing insurance verification and authorization processes for scheduled patients
• Scheduling complex exams and managing high volumes of inbound and outbound calls to educate patients on exam preparation
• Monitoring and managing communications through email and fax, while maintaining accurate logs of scheduled patients and procedures

Required qualifications

• High school diploma or GED; Associate degree or 2+ years in patient scheduling or healthcare billing preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment preferred
• Strong proficiency in Microsoft products, including Word, Excel, and Outlook
• Familiarity with HCA/Parallon IT systems is preferred