Scheduling Coordinator

Job Summary

To support the Pennsylvania BDD provider scheduling team, the remote Scheduling Coordinator will coordinate provider reschedules, optimize appointment availability, and ensure accurate schedule updates in a fast-paced environment.

Key responsibilities

• Coordinate daily provider reschedules based on requests from the Provider Relations team
• Monitor schedules, identify conflicts, and communicate issues to the Scheduling Supervisor
• Maintain accurate scheduling records while adhering to HIPAA, OSHA, and company policies

Required qualifications

• High school diploma or equivalent required
• Previous scheduling, administrative, customer service, or healthcare experience preferred
• Strong organizational skills with excellent attention to detail
• Ability to prioritize multiple tasks in a fast-paced environment
• Excellent communication and computer skills, including Microsoft Office