Scheduling Coordinator

Job Summary

To support home care operations, the full-time remote Scheduling Coordinator will coordinate caregiver schedules, process same-day care requests, and manage communications with caregivers and clients in a fast-paced environment.

Key responsibilities

• Coordinate and adjust caregiver schedules throughout the day
• Process same-day schedule changes and manage caregiver call-outs
• Respond to caregiver and client inquiries via phone, text, and messaging platforms

Required qualifications

• At least 2 years of experience in home care scheduling or healthcare operations
• Experience coordinating schedules and handling time-sensitive issues
• Strong customer service and phone communication skills
• Comfort working with multiple software platforms simultaneously
• Experience with CRM and scheduling software is preferred