Scheduling Coordinator

Job Summary

To support the coordination of interpretation services, the fully remote Scheduling Coordinator I will manage client and interpreter communications, handle scheduling requests, and provide first-level issue resolution on a contract basis.

Key responsibilities

• Answer phone calls and triage scheduling needs for routine interpreting jobs
• Maintain the scheduling email box, responding to requests in a timely manner
• Conduct intake of interpretation service requests and assess qualifications of interpreters

Required qualifications

• High school diploma or equivalent
• 6+ months of experience in scheduling
• Background in customer-facing roles with a service-first mindset
• Experience in the healthcare or language services industry preferred
• Demonstrated proficiency with Microsoft Office Word and familiarity with Google Docs