Scheduling Coordinator

Job Summary

To ensure efficient scheduling and insurance authorization processes, the full-time Scheduling and Authorization Coordinator will provide exceptional customer service to patients, manage complex exam scheduling, and verify insurance information, all while working remotely within a 2-hour radius of Myrtle Beach, SC.

Key responsibilities

• Completing insurance verification and authorization processes for scheduled patients
• Scheduling complex exams and managing high volumes of inbound and outbound calls
• Monitoring and managing communications via email and fax for assigned practices

Required qualifications

• High school diploma or GED; associate degree or 2+ years in patient scheduling or healthcare billing preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment preferred
• Strong familiarity with Microsoft products, including Word, Excel, and Outlook
• High volume call center experience is preferred