Scheduling Coordinator

Job Summary

To support a growing healthcare team, the full-time Scheduling and Authorization Coordinator will manage patient communications, coordinate diagnostic imaging scheduling, and ensure insurance authorizations while working remotely within a 2-hour radius of Jacksonville, FL.

Key responsibilities

• Completing insurance verification and obtaining necessary authorizations for scheduled patients
• Scheduling complex exams and managing high volumes of inbound and outbound calls to educate patients on exam preparation
• Maintaining documentation and managing communications through email and fax for assigned practices

Required qualifications

• High school diploma or GED; associate degree or 2+ years in patient scheduling or healthcare billing preferred
• Over one year of experience in customer service or client relations
• Experience in an office or hospital environment preferred
• Strong proficiency in Microsoft Office products, including Word, Excel, and Outlook
• Familiarity with HCA/Parallon IT systems preferred