Scheduling Coordinator

Job Summary

To support patient scheduling and authorization efforts, the full-time remote Scheduling and Authorization Coordinator will manage insurance verification, schedule complex exams, and provide exceptional customer service while communicating with patients and healthcare providers.

Key responsibilities

• Completing insurance verification processes and obtaining necessary authorizations for scheduled patients
• Scheduling complex exams and managing high volumes of inbound and outbound calls while educating patients on exam preparation
• Monitoring and managing communications via email and fax, and maintaining logs of scheduled patients and procedures

Required qualifications

• High school diploma or GED; associate degree or 2+ years in patient scheduling, registration, or healthcare billing preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment, with high volume call center experience preferred
• Strong proficiency in Microsoft Office products, including Word, Excel, and Outlook
• Familiarity with HCA/Parallon IT systems is preferred