Scheduling Coordinator

Job Summary

To ensure seamless coordination of diagnostic imaging and procedures, the full-time remote Scheduling and Authorization Coordinator will manage patient communications, insurance verifications, and scheduling tasks while providing exceptional customer service.

Key responsibilities

• Completing insurance verification and authorization processes for scheduled patients
• Scheduling complex exams and managing high volumes of inbound and outbound calls
• Monitoring and managing communication channels, including email and fax, for assigned practices

Required qualifications

• High school diploma or GED; associate degree or 2+ years in patient scheduling or healthcare billing preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment is preferred
• Strong proficiency in Microsoft Office products
• Familiarity with hospital systems and high-volume call center experience preferred