Scheduling Coordinator

Job Summary

Working remotely on a full-time basis, the Scheduling and Authorization Coordinator will deliver exceptional customer service by coordinating and scheduling diagnostic imaging and treatments, managing insurance verifications, and ensuring compliance with regulatory requirements.

Key responsibilities

• Completing insurance verification and obtaining necessary authorizations for scheduled patients
• Scheduling complex exams while managing high volumes of inbound and outbound calls to educate patients on exam preparations
• Monitoring and managing communications through email and fax for assigned practices, ensuring timely responses and documentation

Required qualifications

• High school diploma or GED; associate degree or 2+ years in patient scheduling, registration, or healthcare billing preferred
• Over one year of experience in a customer service or client relations role
• Experience in an office or hospital environment preferred, with high volume call center experience being a plus
• Strong proficiency in Microsoft Office products, including Word, Excel, and Outlook
• Familiarity with HCA/Parallon IT systems preferred