Scheduling Lead

Job Summary

To support daily field operations, the full-time remote Scheduling Lead will coordinate and manage the scheduling of field representatives, ensuring coverage and effective communication across teams while addressing scheduling challenges in a dynamic environment.

Key responsibilities

• Coordinate daily scheduling of field representatives, adjusting schedules as needed to ensure coverage
• Communicate assignments and schedule changes clearly to representatives and serve as a point of contact for scheduling-related inquiries
• Utilize scheduling systems to maintain accurate schedules and monitor staffing levels, addressing any gaps or risks proactively

Required qualifications

• Previous experience in scheduling, dispatch, or workforce coordination
• Familiarity with high-volume scheduling environments is a plus
• Ability to work independently in a remote setting with reliable internet and a dedicated workspace
• Comfort using multiple software platforms, including Salesforce and Microsoft Office Suite
• Full-time availability adhering to assigned shift hours