Scheduling Services Specialist

Job Summary

A company is looking for a Scheduling Services Specialist I.

Key Responsibilities

• Complete appointment scheduling, cancellations, and confirmations by matching patient preferences with physician-specific guidelines
• Collect and maintain accurate patient registration and insurance information for timely payment processing
• Process multi-channel messages related to patient and physician requests and assist with training new hires

Required Qualifications

• High School Diploma or Equivalent (GED) is required
• Minimum of 1 year of related work experience is required
• Knowledge of medical terminology is preferred
• Proficiency in computer usage, including navigating multiple programs and monitors
• Ability to achieve and maintain quality and service goals in a contact center environment