Scheduling Specialist

Job Summary

A company is looking for a Scheduling Specialist to manage client interactions and scheduling tasks remotely.

Key Responsibilities

• Answer and direct inbound calls from clients and internal personnel
• Assist with scheduling management and monitor client job requests
• Resolve service and billing requests while maintaining accurate data

Required Qualifications

• High school diploma or equivalent required
• Minimum of 1 year of experience as a Scheduling Specialist or in the court reporting industry
• Working knowledge of HIPAA regulations and compliance requirements
• Demonstrated adherence to compliance policies and best practices
• Collaborative, team-oriented mindset focused on continuous improvement