Scheduling Specialist

Job Summary

A company is looking for a Scheduling Specialist to manage client interactions and scheduling tasks in a remote setting.

Key Responsibilities:

• Answer and direct inbound calls from clients and internal personnel
• Assist with scheduling management, job requests, and resource allocation
• Monitor client job requests and communicate updates or issues proactively

Required Qualifications:

• High school diploma or equivalent required
• Minimum of 1 year of experience as a Scheduling Specialist or in the court reporting industry
• Working knowledge of HIPAA regulations and compliance requirements
• Demonstrated adherence to compliance policies and best practices
• A collaborative, team-oriented mindset with a focus on continuous improvement