Scheduling Specialist

Job Summary

To support patient care and scheduling efficiency, the full-time Scheduling Specialist will manage appointment scheduling, handle incoming calls, and ensure accurate patient information is recorded, working remotely after training from 11:30am to 8:00pm.

Key responsibilities

• Answer phones and schedule patient examinations while maintaining positive interactions with patients and referring offices
• Pre-certify exams with insurance companies and verify insurance for same-day add-ons
• Provide backup coverage for front office team members and manage overflow calls for other centers

Required qualifications

• High school diploma or equivalent
• Experience with Microsoft Office Suite
• Proficient in using computer systems and typing
• Able to manage a multi-level phone system with high call volume