Scheduling Specialist

Job Summary

Providing essential scheduling services, the full-time Scheduling Specialist will manage patient appointments, handle phone inquiries, and ensure accurate data entry while working remotely after training.

Key responsibilities

• Answer phones and schedule patient examinations while maintaining positive interactions with patients and referring offices
• Pre-certify exams with insurance companies and verify insurance for same-day add-ons
• Provide backup coverage for front office team members and handle overflow calls to ensure uninterrupted scheduling

Required qualifications

• High school diploma or equivalent
• Experience with Microsoft Office Suite
• Proficiency in using computer systems and typing
• Able to manage a multi-level phone system with a high volume of calls