Scheduling Specialist

Job Summary

Providing essential scheduling support, the full-time Scheduling Specialist will manage patient appointments, handle phone inquiries, and ensure accurate data entry while working Monday to Friday from 10:00 am to 6:30 pm CST, with Saturday rotation required.

Key responsibilities

• Answer phones and schedule patient examinations according to company policy while maintaining positive interactions
• Pre-certify exams with insurance companies and verify insurance for same-day add-ons as needed
• Provide backup coverage for front office team members and handle overflow calls to ensure uninterrupted scheduling

Required qualifications

• High school diploma or equivalent
• Experience with Microsoft Office Suite
• Proficient in using computer systems and typing
• Able to manage a multi-level phone system with high call volume