Scheduling Specialist

Job Summary

To support a growing team, the full-time remote Scheduling Specialist II will manage patient scheduling, handle incoming calls, and serve as a subject matter expert for the scheduling department while working from 9a-5:30p CST with rotating Saturdays.

Key responsibilities

• Schedule patient examinations, ensuring accurate data entry and communication of financial responsibilities
• Pre-certify exams with insurance companies and verify insurance for same-day add-ons
• Assist in training new team members and support process improvement initiatives

Required qualifications

• High school diploma or equivalent
• One year of medical scheduling and customer service experience
• Two years of experience serving as a resource and identifying process improvements
• Proficient in Microsoft Office Suite and computer systems
• Able to manage a multi-level phone system with high call volume