Scheduling Specialist

Job Summary

To support timely staffing of home care cases, the remote Scheduling Specialist will manage caregiver and client schedules, ensuring accurate match-ups and effective communication while maintaining high standards of service delivery.

Key responsibilities

• Coordinates client and caregiver schedules, filling open shifts with appropriate caregivers and ensuring timely updates in scheduling software
• Maintains communication with clients and caregivers regarding service satisfaction and scheduling needs, while identifying opportunities for new client services
• Ensures compliance with licensure regulations and program requirements, addressing any service concerns promptly with the Care Team

Required qualifications

• High school diploma or GED
• Minimum two years of previous experience, particularly in homecare scheduling
• Experience working with the elderly and/or disabled, demonstrating a compassionate attitude
• Proficiency in Microsoft Office Suite, especially Excel, and familiarity with scheduling software
• Strong time management, organizational, and communication skills to handle multiple priorities effectively