Scheduling Specialist

Job Summary

To support patient scheduling needs, the full-time Scheduling Specialist will manage phone inquiries, schedule appointments, and handle insurance verification while working Monday to Friday from 10:00 am to 6:30 pm CST, including Saturday rotation.

Key responsibilities

• Answer phones and schedule patient examinations according to company policy while maintaining positive interactions
• Pre-certify exams with insurance companies and verify insurance for same-day appointments
• Provide backup coverage for front office team members as needed and manage overflow calls for other centers

Required qualifications

• High school diploma or equivalent
• Experience with Microsoft Office Suite
• Proficient in using computer systems and typing
• Able to handle a multi-level phone system with high call volume