Scheduling Specialist

Job Summary

To ensure timely and effective staffing for home care cases, the part-time hourly Scheduling Specialist will manage caregiver-client schedules, maintain accurate electronic records, and communicate with both caregivers and clients in a remote environment.

Key responsibilities

• Coordinates client and caregiver schedules, filling open shifts with appropriate caregivers based on care plans and service needs
• Maintains accurate and up-to-date schedules in scheduling software while communicating regularly with clients and caregivers about service satisfaction
• Identifies opportunities for new client services and participates in staff meetings to discuss operational improvements

Required qualifications

• High school diploma or GED
• Minimum of two years of previous experience, particularly in homecare scheduling
• Experience working with the elderly and/or disabled, demonstrating a compassionate attitude
• Proficiency in Microsoft Office Suite, especially Excel, and familiarity with scheduling software
• Strong time management and organizational skills to handle multiple schedules and prioritize tasks effectively