Scheduling Specialist

Job Summary

To provide exceptional patient and referring professional services, the full-time Scheduling Specialist will manage phone calls, schedule appointments, and ensure accurate patient information is recorded while working remotely.

Key responsibilities

• Answer phones and schedule patient examinations according to company policy
• Maintain positive interactions with patients and referring offices while handling appointment-related inquiries
• Pre-certify exams with insurance companies and verify coverage for same-day appointments

Required qualifications

• High school diploma or equivalent
• Experience with Microsoft Office Suite
• Proficient in using computer systems and typing
• Able to handle a multi-level phone system with a high volume of calls
• Customer service experience is preferred