Scrum Master

Job Summary

Managing Omni Channel telephony projects, the full-time Scrum Master will ensure successful project delivery across systems and applications while coordinating cross-functional teams and maintaining high-quality standards.

Key responsibilities

• Manage Omni Channel and telephony projects from planning through successful delivery
• Coordinate projects involving systems integration and data architecture
• Identify project risks proactively and drive mitigation plans to avoid delivery issues

Required qualifications

• 5+ years of experience in Project Management, Release Management, or Release Train Engineering
• Experience managing Omni Channel and telephony-related projects
• Strong understanding of systems integration and data architecture concepts
• Proven experience managing multiple projects simultaneously in cross-functional environments
• Experience with Agile, Scrum, or SAFe delivery methodologies