SDR Operations Analyst

Job Summary

Supporting a global Sales Development Representative (SDR) team, the full-time temporary SDR Operations & Analytics Analyst will manage lead generation, scoring, and routing while developing performance measurement frameworks and analytical reports in a remote environment.

Key responsibilities

• Build and maintain the pipeline for lead generation, enrichment, scoring, and routing based on territory and priority
• Define and track team goals across various performance metrics, ensuring accountability within the SDR function
• Create dashboards and reports to provide visibility into pipeline health and SDR performance for leadership

Required qualifications

• 6+ years of experience supporting an SDR or BDR team in operations or analytics
• Strong analytical skills with experience in designing lead scoring and performance models
• Proficiency in SQL for data manipulation and reporting
• Hands-on experience with Salesforce or comparable CRM systems
• Familiarity with AI tools and lead data tooling landscape is preferred