Seasonal Customer Call Center Specialist

Job Summary

A company is looking for a Seasonal Customer Call Center Specialist who will provide exceptional customer experience through various communication channels.

Key Responsibilities:

• Resolve customer issues on the first interaction and follow up as needed
• Collaborate with other teams to gather information for customers and projects
• Build relationships with customers and store teams, providing positive and informative experiences

Qualifications:

• Must be 21 years of age or older
• 2+ years of experience in high-end retail, guest services, or contact center environment
• Experience in a call center is a plus
• Technologically proficient and customer-focused
• Certificate of training in a customer service program or prior customer service experience desired