Seasonal Customer Care Representative

Job Summary

A company is looking for a Seasonal Customer Care Representative, Remote Customer Care.

Key Responsibilities

• Assist customers with billing/insurance verification and product/service inquiries via phone, email, and web
• Manage inbound and outbound calls while proactively identifying solutions to customer questions
• Provide technical support and ensure a best-in-class service experience while adhering to privacy and safety policies

Required Qualifications

• High school diploma or equivalent
• 6+ months of experience working with computer and web-based tools
• Experience multitasking with phone and computer skills
• Must submit and pass a pre-employment drug test