Seasonal Customer Service Representative

Job Summary

To support a busy seasonal period, the part-time hourly Seasonal Customer Service Representative will engage with customers through phone, email, live chat, and social media, resolving inquiries and providing exceptional service in a remote setting from September to December 2026.

Key responsibilities

• Handle customer interactions with ownership and warmth across multiple channels
• Resolve unique customer concerns and inquiries promptly without relying on scripts
• Document customer interactions accurately within CRM platforms while managing multi-system workflows

Required qualifications

• Bachelor's degree or equivalent work experience
• Experience working with high-end customers and resolving complex problems
• Familiarity with inbound contact volume and omni-channel CRM platforms
• Experience in design-related work and fulfillment processes
• Strong written communication skills for crafting professional responses