Seasonal Customer Service Representative

Job Summary

Enthusiastic individuals will find a seasonal, full-time opportunity as a Customer Service Representative, working remotely from Salt Lake City, UT, where they will manage customer inquiries, provide solutions, and uphold company values while ensuring customer satisfaction.

Key responsibilities

• Serve as the first point of contact for customer inquiries via phone, providing clear and empathetic resolutions
• Apply critical thinking to troubleshoot issues, approve adjustments, and follow up with customers for complete satisfaction
• Collaborate with team members to improve service processes and participate in ongoing training for customer service excellence

Required qualifications

• 1+ years of customer service experience in retail, call center, or hospitality preferred
• Strong communication skills with the ability to de-escalate and resolve issues professionally
• Problem-solving mindset with a fast and adaptable approach
• Integrity and reliability, demonstrating ethical support and confidentiality
• Comfortable working in a fast-paced environment with performance goals