Seasonal Customer Success Representative

Job Summary

A company is looking for a Customer Success Center Representative - Seasonal.

Key Responsibilities:

• Answer inbound phone calls and respond to client emails within defined service levels
• Build strong client relationships while maintaining a polite and informative attitude
• Escalate unresolved issues to management as needed

Required Qualifications:

• 0-1 year of experience in an inbound customer call center or similar customer service role
• Must exhibit a polite and professional demeanor with a positive attitude
• Ability to quickly learn complex software applications
• Basic knowledge of major internet browsers and Microsoft Excel and Word
• Internet connection with a minimum speed of 10Mbps down