Seasonal Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate, Book Fairs - Seasonal Full Time.

Key Responsibilities

• Answer customer inquiries via phone and email
• Provide personal customer service to school contacts running book fairs
• Facilitate customer requests to ensure book fairs remain stocked and operational

Required Qualifications

• Experience in customer service roles, particularly via phone and email
• Ability to work independently and as part of a team
• Proficiency in using Google Sheets, Slack, and Salesforce
• Strong organizational skills and ability to prioritize tasks
• Comfortable following documented processes and workflows