Seasonal Customer Support Representative

Job Summary

Seasonal Customer Support Representative, this remote, temporary position involves providing customer service support through various channels, assisting with inquiries related to products and orders, and maintaining accurate records.

Key Responsibilities

• Assist customers via calls, emails, and web inquiries regarding product offerings and order placement
• Collaborate with Operations and Sales teams to route inquiries and provide administrative support
• Maintain clear records of customer interactions and assist in CRM data management

Required Qualifications

• 1-3 years of experience in a customer service-related field
• High school diploma or equivalent
• Proficiency in Microsoft Office 365 and experience with CRM software preferred
• Ability to work remotely with consistent high-speed internet access
• Self-motivated with strong interpersonal skills and a willingness to learn