Seasonal Cycling Gear Specialist

Job Summary

A company is looking for a Seasonal Competitive Cyclist Gearhead.

Key Responsibilities

• Provide concierge level service to riders/customers
• Assist riders with product questions and manage customer inquiries via calls, chats, and emails
• Build and maintain relationships with customers while solving issues related to orders and shipping

Required Qualifications

• Experience in the cycling industry preferred
• A passion for cycling and helping people
• Customer service and sales experience strongly preferred
• Schedule flexibility including weekends and evenings until 10:00pm
• Basic computer operating skills and ability to multitask