Seasonal Health Insurance Trainer

Job Summary

Delivering engaging training sessions, the full-time Seasonal Health Insurance Trainer will provide new hire and ongoing training focused on customer service, sales skills, and client product knowledge in a remote environment.

Key responsibilities

• Facilitate training sessions for new hires and ongoing staff, ensuring high engagement and success rates
• Develop and modify training curriculum in partnership with clients, preparing lesson plans and course agendas
• Conduct proficiency evaluations and support operations by taking calls as needed

Required qualifications

• Minimum of one year of experience instructing in an adult learning environment, preferably in customer service or contact centers
• Undergraduate degree in Instructional Design, English, or a related discipline
• Experience with virtual training platforms and online teaching or blogging
• Proficiency in Microsoft Office applications, particularly PowerPoint and Word
• Ability to work flexible shifts, including weekends