Seasonal Healthcare Customer Service Rep

Job Summary

Providing inbound customer support from a remote location, the seasonal Healthcare Customer Service Representative will assist customers with technical issues, document information, and promote additional services while ensuring exceptional customer experiences.

Key responsibilities

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases

Required qualifications

• 1+ year of customer service experience
• High school diploma or GED
• Open availability
• Strong computer navigation skills and PC knowledge
• A quiet, distraction-free environment to work from at home