Seasonal K12 Edtech Consultant

Job Summary

A company is looking for a K12 Edtech/Digital Solutions Rostering Consultant (Seasonal).

Key Responsibilities

• Provide Tier 1 - 2 technical support to customers using EdTech products
• Assist with account creation, onboarding, and troubleshooting user account challenges
• Proactively identify and recommend solutions for potential challenges with platforms and products

Required Qualifications

• 1 year of experience in a technical support desk position
• Backend experience with Learning Management Systems (LMS) and Student Information Systems (SIS)
• Experience with rostering and onboarding users into digital platforms
• Associate degree required; Bachelor's degree preferred
• Familiarity with various operating systems and proficiency in MS Office applications